RAF – HDFC Bank

  • Home
  • RAF – HDFC Bank
HDFC Bank
About Client:

HDFC Bank Limited, commonly known as HDFC, is an Indian banking and financial services company headquartered in Mumbai. As of April 2024, HDFC Bank has a market capitalization of $145 billion, making it the third-largest company on the Indian stock exchanges. Over the years, HDFC has grown to become a powerhouse in the Indian financial landscape, serving millions of customers across the country.

Background:

In June 2023, HDFC decided to establish a new Call Centre/BPO in one of the main buildings of Commerzone Porur, Chennai. Commerzone Porur, completed in June 2020, is situated on 6.0 acres of land in Chennai, Tamil Nadu. The building comprises nine floors, four of which (150,000 sqft) were designated for HDFC.

However, setting up the new office presented significant challenges. The other offices in the building were already operational, and using conventional methods for flooring installation would have created excessive noise, potentially disturbing neighboring offices and nearby residential complexes. Additionally, the project was a fast-track one, requiring completion within 90 days.

Solution:

Flexi provided a simple yet highly efficient solution by offering Raised Access Floors (RAF) services to address HDFC’s challenges.

  1. Noiseless Installation: Unlike traditional flooring methods, the installation of RAF is a quiet process, ensuring minimal disruption to other occupants and neighbors.
  2. Flexibility During Installation: RAF offers unparalleled flexibility, allowing modifications to the floor map even during the installation process.
  3. Post-Installation Modifications: RAF enables easy adjustments or modifications even after the project handover, enhancing adaptability for future needs.
  4. Timely Completion: Flexi’s expertise ensured the successful completion of the project within the stipulated 90 days.

The installation of Flexi RAF significantly benefitted HDFC in several ways:

  • Timely Project Completion: The noiseless and efficient installation facilitated the swift completion of the project, allowing HDFC to relocate to their new premises on schedule. This timely move helped HDFC save on rent from their previous location.
  • Future Adaptability: RAF eliminates the need to remove the mother slab for modifications, offering a hassle-free solution for future changes.
  • Sustainability: Approximately 70-80% of the installed materials are reusable, ensuring cost efficiency and environmental sustainability if HDFC decides to move to a new location.

Eco-Friendly Product: Flexi RAF is a green-certified product, aligning with HDFC’s commitment to sustainability.

Outcome

Flexi successfully completed the project within the stipulated timeline, earning a Letter of Completion from HDFC for the on-time delivery. The positive experience has prompted HDFC to consider Flexi products for their future projects, showcasing the effectiveness and reliability of the RAF solution.